Privacy Policy

Clarity, order and transparency in every piece of data.

Talk to Ordinum Back to the site

This is a courtesy translation. The Portuguese version is the official document and prevails in case of divergence. This policy is governed by Brazilian law.

Last updated:
Data Collected

Contact information and technical data used to deliver our services.

Security

Strict protocols and trusted global partners for protection.

Purpose

Process optimization, communication and legal compliance.

Contact

A direct channel to exercise your rights as a data subject.

1. Who we are and purpose

Ordinum is a consultancy specialized in turning manual operations into intelligent systems. This Privacy Policy describes how we process your personal data when you interact with our services, website and tools, in compliance with the Brazilian General Data Protection Law, Law No. 13.709/2018.

We value order not only in our clients' processes, but also in managing the information entrusted to us.

2. Data we collect

To deliver our consulting and automation services, we may collect the following types of data:

  • Data you provide: Name, work email, phone number and information about your business entered in our contact forms or shared during assessment meetings.
  • Browsing data: IP address, browser type, pages visited, time on page and other information collected through cookies to analyze website performance.
  • Process data: While delivering services, we may access operational data required to structure workflows and automations.

3. How we use your data

We use your information strictly to:

  • Deliver the contracted services, including consulting, development and automation.
  • Respond to contact requests and schedule assessments.
  • Send relevant institutional communications, if you have opted in to receive them.
  • Comply with legal, regulatory or contractual obligations.
  • Improve the performance and security of our website and systems.

4. Legal Bases

Your data is processed on the following legal bases:

  • Consent: When you fill in our forms voluntarily.
  • Performance of a contract: To enable delivery of the agreed services.
  • Legitimate interest: For statistical analysis and improvement of our services, always respecting your fundamental rights.

5. Sharing and International Transfer

Ordinum values confidentiality. We do not sell your data. Sharing happens only with:

  • Technology providers: Cloud, automation and hosting tools essential to our operation, such as cloud computing services and workflow platforms.
  • Authorities: When required by law or court order.

Some of these providers may be located outside Brazil. In such cases, we ensure that international data transfers go to countries with an adequate level of protection or are covered by standard contractual safeguards.

6. Security and Retention

We adopt technical and administrative measures to protect your data against unauthorized access and accidental events. Your data is stored for as long as needed to fulfill the purposes described in this policy or as required by law.

7. Your Rights

As a data subject, you may request at any time:

  • Confirmation that processing exists.
  • Access to the data.
  • Correction of incomplete, inaccurate or outdated data.
  • Anonymization, blocking or deletion of unnecessary data.
  • Withdrawal of consent.

8. Cookies

We use cookies to improve your browsing experience. You can manage your cookie preferences directly in your browser settings.

9. Contact Us

To exercise your rights or ask questions about this policy, contact us through the official channels:

Email:
Address:

Frequently Asked Questions

Is my business data safe?
Yes. Confidentiality is a pillar of Ordinum. Operational data shared for consulting purposes is handled under strict secrecy and used exclusively to optimize your processes.
Do you send spam?
No. We believe in essential communication. We reach out only to answer your requests or to send strictly relevant content about operational efficiency, when authorized.
How do I request deletion of my data?
Simply send an email to the official contact channel listed on this page requesting deletion. We will handle your request within the legal deadline, except where retention is required by law.