Terms of Use

Clear rules for an efficient and secure partnership.

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This is a courtesy translation. The Portuguese version is the official document and prevails in case of divergence. These terms are governed by Brazilian law.

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Acceptance

By using our website and services, you automatically agree to these terms.

Ownership

Ordinum holds the intellectual rights over its methodologies and website.

Liability

Automation depends on third party APIs and we do not guarantee external stability.

Services

Consulting and development focused on order and operational efficiency.

1. Introduction and Acceptance

These Terms of Use govern access to and use of the Ordinum website and the automation and process consulting services we offer. By browsing our platforms or contracting our services, the user, referred to here as "You", expresses full agreement with the conditions set out herein.

If you disagree with any part of these terms, we recommend that you immediately stop using the website and the services.

2. Use of the Website and Services

Ordinum undertakes to provide services with care and technical rigor, aiming at the organization and automation of processes. The User agrees to:

  • Provide true, accurate and up to date information when requested in contact forms or during assessment meetings.
  • Not use our services or website for illegal or fraudulent purposes, or in ways that violate third party rights.
  • Not attempt to break into, probe for vulnerabilities or reverse engineer our systems and proprietary code.

3. Intellectual Property

All content on this website, including texts, logos, design and visual identity, as well as the consulting methodologies developed by Ordinum, is our exclusive property and is protected by copyright and industrial property law.

Contracting development and automation services does not imply transfer of intellectual property over Ordinum methods, except where explicitly agreed in a specific service contract.

4. Limitation of Liability

Our automation services often depend on integrations with third party platforms such as CRMs, payment gateways and social media APIs. Ordinum:

  • Is not liable for failures, instability, price changes or discontinuation of third party services that affect the automations created.
  • Does not guarantee specific financial results, since operational efficiency also depends on correct execution by the client's team.
  • Is not liable for data loss arising from misuse of the tools by the client or from failures in the servers of integrated platforms.

5. Links to Third Party Websites

Our website may contain links to external sites that we do not operate. We strongly advise you to review the Privacy Policy and Terms of Use of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of third party sites or services.

6. Changes to the Terms

We may update our Terms of Use periodically to reflect changes in our services or in applicable legislation. We recommend reviewing this page regularly to stay informed about your rights and obligations.

7. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of the Federative Republic of Brazil. To settle any disputes arising from these Terms, the parties elect the courts of , waiving any other, however privileged it may be.

8. Contact

If you have any questions about these Terms of Use, contact us:

Email:
Phone:

Common Questions

Do I own the automation code?
Ownership of the code and the workflows developed depends on the contract model signed, whether a one off project or a recurring engagement. In general, we grant the client a perpetual right to use the delivered solutions.
What happens if an API stops working?
We provide support to fix or adapt automations affected by third party changes, under an active maintenance contract or a new one off service proposal.
Can I cancel a contracted service?
Yes. Cancellation conditions, notice periods and any termination penalties are detailed in the Commercial Proposal and in the Service Agreement specific to each project.